WHAT YOULL DO

BCG is investing significantly in GenAI to achieve a generational uplift in speed, quality, and scale for IT, our functions, and our global business. BCG’s IT Team collaborates with internal stakeholders and teams to develop best-in-class products and tools. As a member of the IT Strategy & Transformation Team, you will drive the delivery of the benefits from our Technology strategy and transformations, focusing primarily on our multi-year GenAI for IT program. This role involves driving cross-team alignment on our value delivery roadmap, identifying risks and dependencies, and gathering, calculating, and effectively communicating key measures and metrics to leadership.

You will ensure value capture and timely deployment of use cases, define program and use-case level metrics, and establish mechanisms for capturing these metrics, including surveys and data pipelines. You will launch these mechanisms, baseline the results, capture data at key milestones, and oversee ongoing tracking.

You will drive business outcomes for GenAI efforts across teams, stakeholders and leadership by enabling use cases such as GenAI tooling adoption, GenAI-powered chatbots, security, operations, and our GenAI platform to enable a broad range of applications. You will drive efforts to enable the democratization of GenAI practices and coding, embed GenAI into complex workflows, and automate intricate processes as part of our ongoing initiatives. A strong emphasis for this role will be placed on data visualization, value metrics, and KPIs to track and demonstrate the success of the initiatives.
YOURE GOOD AT

You excel in supporting day-to-day program management activities, including planning, communications, meeting facilitation, content creation, while managing risks, dependencies, budgets, and resourcing. You work effectively within a team, building consensus and influencing functional and IT leaders to enact change. You have a talent for data visualization and can present value metrics and KPIs clearly and effectively. Your skills include assisting in software development programs and understanding technical risks and dependencies. You can convey technical knowledge to both engineering teams and functional stakeholders. You proactively drive solutions that enhance organization-wide IT performance, ensuring transparency across priorities and progress.
YOU BRING (EXPERIENCE & QUALIFICATIONS)

You have experience in supporting application development programs, ideally in a global professional services firm. You have experience in helping define and streamline operating models for cross-functional teams. Your solid technology background includes hands-on experience or familiarity with software development, knowledge of Agile methodologies, and traditional project management practices.

You are comfortable influencing and presenting to senior business and IT stakeholders. You are highly organized, proactive, and exhibit exceptional written and verbal communication skills, emphasizing collaborative and creative problem-solving. You perform well in a fast-paced, multicultural, and service-oriented environment, aligning with BCG’s values and culture.

A Bachelors degree or similar education is preferred, with PMP/PRINCE II certification being a plus. Experience with data-driven program delivery is expected, particularly working knowledge of tools such as JIRA, Tableau, Alteryx and Verint surveys. Knowledge of or experience building GenAI product is also favored.

YOULL WORK WITH

You will collaborate with BCG’s IT, Cloud Platform Engineering, IT Business Platforms, Secure Infrastructure Platforms, Personal Productivity, Digital Collaboration, Enterprise Services, Knowledge & Design, IT Service, UX, the IT Strategy & Transformation Lead, and other senior functional and technology leaders to advance the GenAI for IT transformation initiatives, fostering and enabling partnerships across our digital organization.